Can't open 5th tab, opens in new window [5]

Can't open 5th tab, opens in new window

Monday, May 14, 2018 6:45 AM - Sean S

I have 2 windows open, each with 4 tabs already open. If I try to open another connection in either window it opens in a new window instead of a new tab.

Is this working as expected (by some setting, somewhere)?

Xshell 5 allowed, seemingly, any number of tabs open in a single window. I want that behaviour restored.

Program Ver. : Xshell 6


Re: Can't open 5th tab, opens in new window

Monday, May 14, 2018 2:49 PM - Support

This is not a bug. Our research showed that 4 tabs was typically more than enough for home and school users for one window. If you require more tabs on a single window, we encourage you to support us by purchasing a license.

Our paid licenses have no restrictions and your purchase directly helps us by allowing us to expand our team and resources.

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Re: Can't open 5th tab, opens in new window

Tuesday, May 15, 2018 1:51 AM - Sean S

Fair enough.

Thanks.


Re: Can't open 5th tab, opens in new window

Thursday, May 31, 2018 7:53 AM - Sean S

Okay, we've bought a license and I've reinstalled Xshell (Plus), it's showing as "activated" and I still can't get a 5th tab to open in the same window.

It spawns a new window.


Re: Can't open 5th tab, opens in new window

Thursday, May 31, 2018 8:01 AM - Support

It sounds like the tab restriction option is still selected in your options.

Go to Options -> View and at the bottom, please uncheck the "Maximum number of tabs per window" option.

Free licenses don't allow you to uncheck this option, but paid licenses do. However, when free license users change to paid licenses on the same machine, this option remains checked which understandably leads to confusion.

Our next build release will resolve this issue and any user who switches to a paid license will automatically have the tab restriction option set to unlimited. Apologize for the confusion and thank you for supporting us by purchasing a license.

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Re: Can't open 5th tab, opens in new window

Friday, June 1, 2018 2:02 AM - Sean S

Thank you!

Really appreciate that you mob are so responsive.


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