Can't save user key to file [1]

Hi,
When I try to import an existing private key - nothing happens.

When I try to create a new key - I get this error: "Failed to save the user key: Cannot write the user key data to a file."

Seems to be a permissions issue, but I can't figure out how to correct this. I made sure the sessions folder is writable, and I can successfully save sessions, but not keys.

Thanks,
Tzvi

Program Ver. : Xshell 5

Try running Xshell with admin right. Right click on Xshell icon and select Run as admin.