when i tried to install xshell 4, it reported a problem [5]

when i tried to install xshell 4, it reported a problem

Saturday, December 1, 2012 7:10 AM - Yuan

The problem is in the picture!
My system is Windows 7 Ultimate 64Bit.
How to solve this problem?

Program Ver. : Xshell 4


Re: when i tried to install xshell 4, it reported a problem

Monday, December 3, 2012 4:32 PM - Support

Error 1935 is a generic error with a multitude of different causes: file sharing violations, file permission problems, or registry errors related to Microsoft .NET.

Refer to Microsoft's support guide for troubleshooting Error 1935 below:
http://support.microsoft.com/kb/902330

Please let us know if the problem persists. We are here to assist you.

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Technical Support


Re: when i tried to install xshell 4, it reported a problem

Wednesday, May 28, 2014 6:26 PM - Jim

Did you ever get this resolved? I'm having the same issue trying to install Xshell 4. I also tried Xshell beta 5, but got the same error. EVERY other software application installs fine.


Re: when i tried to install xshell 4, it reported a problem

Thursday, May 29, 2014 12:12 AM - Support

1603 error may occur when:

1. Installation directory is encrypted

2. If you do not have administrator right on the PC


To fix this, try this solution:

How to Fix Error 1603 in Windows 7

Step 1 – Log into the computer in administrator mode.

Step 2 – Click the β€œStart” menu button, enter β€œservices.msc” in the search text field, then press the β€œEnter” key. Enter the administrator password for the computer if asked then click the β€œContinue” menu button.

Step 3 – Double-click the β€œWindows Installer” on the services list and select the β€œAutomatic” option in the Windows Installer properties dialog box.

Step 4 – Select the β€œStart” button, then β€œapply” and β€œOk” buttons, then restart the software installation.

Step 5 – If the error is not corrected, restart Windows to configure the computer for a β€œclean” startup or boot without other programs running in the background that could be causing the error to get thrown.

Step 6 – Select the β€œStart” menu button, enter β€œSystem Configuration” in the search text field, then press the β€œEnter” key.

Step 7 – Choose the β€œSystem Configuration” menu option from the programs list and enter the administrator password if the system asks.

Step 8 – Choose the β€œSelective Startup” menu option then clear the following check boxes: load startup items, load system services, and the use original boot configuration.

Step 9 – Select β€œServices,” pick the β€œHide All Microsoft Services” check box, then click the β€œDisable All” menu option.

Step 10 – Choose the β€œOk” menu button then restart the computer. Error 1603 will be cleared.


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Technical Support


Re: when i tried to install xshell 4, it reported a problem

Friday, September 19, 2014 4:04 AM - Alceo

Has this problem been solved?
Same error on W7 professional - 64 bit
Every other software installs just fine.

Tried suggestions above with no result.

Regards


Re: when i tried to install xshell 4, it reported a problem

Sunday, September 21, 2014 7:46 PM - Support

Can you send us the list of running processes on the machine? You can retrieve the running tasks by running the 'tasklist' command from the command line.

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Technical Support


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