Unable to chagne password after update. [1]

Unable to chagne password after update.

Friday, November 10, 2017 8:02 AM - ezreal walker

I'm now using XShell 5 build 1333.
I set a master password about half year ago with an old xshell version. That password has only 4 charaters.

Now, I update to the latest version(build 1333),wanting to change a new master password. But I'm unable to. Every time I press "OK" button, It says "Password Error: Please Input password 6~50 charaters."

Could you please fix this little problem?

Program Ver. : Xshell 5


Re: Unable to chagne password after update.

Thursday, November 16, 2017 5:11 PM - Support

Thanks for the report. There is an issue with checking the old Master Password. We'll release a fix asap.

For now, you can turn off the Use Master Password option where you can input your short Master Password. Then set your new Master Password by turning the option back on.

Technical Support

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