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When installing Xmanager I get an InstallDriver module error and the installation fails

When installing Xmanager I get an InstallDriver module error and the installation fails

May 24, 2018

PROBLEM DESCRIPTION

While installing Xmanager, I get the following error message and installation fails.


There has been a problem with the InstallDriver Module



RESOLUTION

This is a problem within the InstallShield Engine. It needs to be re-installed.

InstallShield Engine may have instantaneously created a problem. Try a simple PC reboot and try installing again.

If the problem persists, refer to the following steps and perform a fresh install.

  1. C:\Program Files\Common Files\InstallShield\Driver\9 delete directory

  2. Download ISScript9.zip from below:
    http://support.installshield.com/kb/files/Q108322/ISScript9.zip

  3. Unzip and setup IsScript.msi  by double clicking

  4. NetSarang Products Setup