Ross [3]

Ross

Thursday, March 14, 2013 2:21 AM - Ross

On one of our PCs XLPD takes around 25 minutes to start up, which of course can be very frustrating when an urgent print run is underway - is there any known reason why this could be? Once launched, the splashscreen is displayed then it turns white and stays this way until the program loads.
The PC specs are:

Windows XP SP3
Windows Firewall turned off
No AV installed
Other applications installed:
Microsoft Office 2003
Progress 10

Task manager shows that there is sufficient RAM and CPU available.

Thanks

Program Ver. : Xlpd 2.x


Re: Ross

Sunday, March 17, 2013 11:09 PM - Support

This may happen if you have too many spool files or log files got too large. Please try moving the following folder to a different location and try again:

%appdata%\netsarang\xlpd

If the problem persists, please send us the all messages in the Xlpd log.


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Technical Support


Re: XLPD takes a long time to start

Thursday, March 21, 2013 3:13 AM - Ross

Excellent, that has made all the difference - now it opens instantly. Not surprising it was having trouble - there were about 215,000 items in the sub folders!

Many Thanks,
Ross


Deleted by poster

Tuesday, December 18, 2018 11:18 AM



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