The shortcut keys you use for certain tools may be interpreted differently in the terminal which can cause issues.
A typical case is the Ctrl+S shortcut key which is used for saving in many Windows programs.
In most UNIX/Linux termianls, Ctrl+S works as a 'stop' signal and will cause the terminal to stop outputting characters.
This causes users to think they've been disconnected from the server and they attempt to connect again.
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To disable the Ctrl+S key altogether, you have two options.
First, in Xshell, map Ctrl+S to send a string but don't actually specify any string.
Navigate to 'Tools - Options - Keyboard and Mouse - Key Mapping - Edit - New...' and set Ctrl+S to the 'Send String' Type. Leave the string blank and click OK.
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In the terminal, the key values can by checked using the 'stty -a' command and be overridden using the 'stty' command.
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stty stop "" |
The command above will not assign any key to the 'stop' signal.
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stty stop "^A" |
The command above will assign Ctrl+A for the 'stop' signal. ^A is a character that appears when pressing Ctrl+V, Ctrl+A in succession.
Depending on the system you can tie the Shift+6(^) and A characters together using ""